sales leadership training/ external sales training/ internal sales training/ customer service training/ account management training/ mayor and key accounts training

Sales, Bid and Customer Service

“Real world experience matters”

Typical results……..

£1.2m added to pipeline

During the lifetime of the programme the selected accounts and opportunities used added £1.2m to the pipeline and £342,000 was closed business.

Conversion rates increased

Increase in bid conversion rates including winning four new contracts, each valued at between £10m -£25m, plus added onto a £1.2 billion framework for further contract opportunities.

66% up on new business

6 cohorts attended a 2 day workshop during which 749 new business appointments were made. A 66% increase over the same period as last year.

Significant return on investment

6 months after the programme the target accounts delivered a return on investment that was 266 times greater than the cost of the original training.

sales leadership training/ external sales training/ internal sales training/ customer service training/ account management training/ mayor and key accounts training

It takes a certain type of person to be able to maintain consistent sales performance, foster talent and focus people’s time and attention on the right markets and opportunities at all times. We can help define strategy, create a change in culture or simply develop your organisations sales leadership, performance management, pipeline management and field coaching capability in order to achieve or exceed your objectives.

A client experience……..

We started to use Harper Craven around 2 years ago and after our initial discussions we came up with a set of objectives and a plan to bring a new angle to our sales strategy. I have to say that we set an aggressive target for the industry of 23% growth, (industry standard was 14% growth) and we actually achieved nearly 30% growth for the year! We have now established a yearly event with Harper Craven, individual plans throughout the year and are very happy with the level of expertise they bring.

Micky Edwards
Commercial Director EMEA

8%

Industry standard growth

13%

Target set for Growth

17%

Annual growth achieved